Effective Date: January 1, 2021
AgriFiber Solutions LLC (“AgriFiber”) knows that you care about the privacy of your information, and AgriFiber takes your privacy seriously. This Privacy Policy explains how we collect, use and disclose personal information of users of our Services. “Services” means any products, services, and websites offered to you by AgriFiber that link to this Privacy Policy. The terms “we” and “us” are used throughout this Privacy Policy to refer to AgriFiber.
This Privacy Policy is incorporated into our Terms of Service. We understand that privacy disclosures are an ongoing responsibility, and so we will from time to time update this Privacy Policy as we change our practices related to personal information (as described below). By accessing the Services or submitting your personal information in connection with the Services, you agree to the collection and processing of your personal information as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, do not use the Services.
Information We Collect from You
We use the term “personal information” throughout this Privacy Policy to refer to information that identifies you, that is related to you, that describes you, or that can reasonable by associated with you. We do not consider “personal information” to include information that has been deidentified or aggregated (meaning the information no longer identifies and is no longer linked with a particular individual).
We collect the following categories of personal information from you when you actively share it with us, and when you provide it to us passively through use of our Services.
● First name and last name;
● Email address;
● Profile picture;
● Your Internet Protocol (“IP”) address; and
● Browser type and settings;
We, like many companies, use cookies and similar technologies to enhance your experience on our Services, to provide interest-based advertising, and analyzing how our products perform. You can adjust how your Internet browser (like Chrome or Safari) responds to cookies (e.g., to warn you every time a cookie is sent, or to turn off all cookies). See your browser's Help menu for these instructions. Users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before accessing the website. By disabling your cookies, please understand you will not have access to some of the features that enhance your user experience on the Site.
Information We Collect From Our Service Providers
We use tools like Google Analytics to measure traffic on our Services and how users interact with our Services. Google Analytics utilizes cookies to gather information regarding use of our Services, which Google uses to generate reports for us regarding our Services. Google Analytics collects information when you use the Services, such as time of visit, pages visited, and time spent on each page of the webpages, referring site details, type of web browser, type of operating system, screen resolution, and IP address. AgriFiber does not link this information with a particular individual user. The details of the cookies used by Google Analytics on our website are available in our cookies policy. To find out more about how Google uses data when you use our Services and your options for controlling the information collected by Google from the Services, please
click here. You may opt-out of having your activity on our Services made available to Google Analytics by installing the Google Analytics browser add- on, available
here.
We use HubSpot in order to better understand our users’ needs, optimize our ad targeting, and optimize our Services. HubSpot is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users like and don’t like, etc.), and this enables us to build and maintain our Services with user feedback. HubSpot uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. HubSpot stores this information on our behalf in a pseudonymized user profile. HubSpot is contractually forbidden to sell any of the data collected on our behalf, including as the term “sale” is construed under the California Consumer Privacy Act of 2018.
We use AdRoll to deliver relevant, targeted ads to new and existing customers. AdRoll offers a technology platform for companies that sell their products and services directly to customers. The AdRoll platform provides companies with advertising and marketing solutions to enable them to sell more to their existing consumers, and also to identify new consumers to whom they can sell their products and services. AdRoll does this by creating connected, personalized customer journeys, including digital advertising, email marketing and onsite experiences, and helps companies understand the impact of their marketing with advanced measurement and attribution.
How We Use Your Personal Information
We use the personal information that we collect for the following purposes:
1. Account Information. When you register to use our Services (directly or through your employer), we collect your name, email address, and user account credentials. We use this information to operate and provide our Services. More specifically, we use your account information to:
● verify your identity or other information;
● fulfill transactions and provide the Services;
● operate, improve and personalize the Service;
● respond to your comments and questions and otherwise provide customer service;
● understand and analyze patterns of use of our Services and trends;
● customize our advertising and marketing materials so that they are useful, relevant, valuable or otherwise of interest;
● help us develop new products and services and improve our existing products and services;
● ensure the Services function properly and to track logins;
● enable our other business purposes, such as dispute resolution, audits and security, detection, prevention and mitigation of fraudulent or illegal activities; and
● enforce our Terms of Use or other applicable policies and for other uses that we may tell you about from time to time.
2. User Information. When you register for the Services or are invited to use the Services by another user, we collect your email address, IP address, and chat content. We use this information to operate, provide our Services and learn about how users are engaging with our Services. Specifically, we use this User Information:
● send you invitation links to chat with another user;
● provide the Services;
● understand and analyze patterns of use of our Services and trends;
● customize our advertising and marketing materials so that they are useful, relevant, valuable or otherwise of interest;
● help us develop new products and services and improve our existing products and services;
● ensure the Services function properly and to track the link you view or click to interact with our Services;
● enable our other business purposes, such as dispute resolution, audits and security, detection, prevention and mitigation of fraudulent or illegal activities; and
● enforce our Terms of Use or other applicable policies and for other uses that we may tell you about from time to time.
Deidentified or Aggregated Data. We may use deidentified or aggregated data that does not identify a particular individual for any purpose, and the use and disclosure of such information is not subject to this Privacy Policy.
Third Party Services
This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Services links. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.
Security
We use certain safeguards that are designed to maintain the integrity and security of personal information that we collect. Despite our efforts, please be aware that no security measures are perfect or impenetrable and thus we cannot and do not guarantee the security of your data.
Your Choices About How We Collect Information●
Cookies. If you do not wish us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some or all of the Services will be inaccessible or will not function properly.
●
Communications. You may opt-out of receiving promotional email communications from us by following the unsubscribe options on such communications. Your personal information may persist in historical or archived copies if needed for legal or other legitimate business reasons.
Your California Privacy Rights
California residents may exercise certain privacy rights pursuant to the California Consumer Privacy Act of 2018. Your right to submit certain requests to us as a California resident are described below. You may designate an authorized agent to make the requests below on your behalf. An authorized agent must submit proof to us that he or she has been authorized by you to act on your behalf, and you will need to verify your identity directly with us.
1. Verification of RequestsPlease note that when submitting a request, you will be asked to provide information to verify your identity or authority to make the request before action is taken.
We will generally try to avoid requesting additional information from you for the purpose of verification, but we may need to do so if we cannot verify your identity based on the information already maintained by us. If we request additional information to verify your identity, it will be for that purpose only, and will be deleted as soon as practical after processing the request, except as otherwise provided by law. Verification is required in order to confirm that the person submitting the request to know or request to delete is the person to whom the information relates, and to prevent unauthorized access or deletion of information. The specific steps taken to verify the identity of the requesting person may vary based on the nature of the request, including the type, sensitivity and value of the information requested, the risk of harm posed by unauthorized access or deletion, the likelihood that fraudulent or malicious actors may seek the information, the robustness of personal information provided to verify your identity, the nature of our business relationship with you, and available technology for verification.
You may designate an authorized agent to make the requests below on your behalf. An authorized agent must submit proof to us that he or she has been authorized by you to act on your behalf, and you will need to verify your identity directly with us through the process described below.
The following generally describes the verification processes we use:
●
Password Protected Accounts. If you have a password-protected account with us, we may use existing authentication practices to verify your identity, but will require re-authentication before disclosing or deleting data. If we suspect fraudulent or malicious activity relating to your account, we will require further verification (as described below) before complying with a request to know or delete.
●
Verification for Non-Accountholders. If you do not have, or cannot access, a password-protected account with us, we will generally verify your identity as follows:
o For
requests to know categories of personal information, we will verify your identity to a reasonable degree of certainty by matching at least two data points provided by you with reliable data points maintained by us.o For
requests to know specific pieces of personal information, we will verify your identity to a reasonably high degree of certainty by matching at least three data points provided by you with reliable data points maintained by us. We will also require a declaration, signed under penalty of perjury, that the person requesting the information is the person whose information is the subject of the request or that person’s authorized representative. We will maintain all signed declarations as part of our records.
o For
requests to delete personal information, we will verify your identity to a reasonable degree or a reasonably high degree of certainty depending on the sensitivity of the personal information and the risk of harm posed by unauthorized deletion. We will act in good faith when determining the appropriate standard to apply.
If there is no reasonable method by which we can verify your identity, we will state so in response to a request to know or delete personal information, including an explanation of why we have no reasonable method to verify your identity.
2. Right To Request More InformationWe generally describe in this privacy policy how we collect, use, and share your personal information. In addition to what is described above, if you are a California resident, you also have the right to request more information regarding the following, to the extent applicable in the past 12 months:
(1) The categories of personal information we have collected about you.
(2) The categories of sources from which we have collected your personal information.
(3) The business or commercial purpose why we collected or, if applicable, sold your personal information.
(4) The categories of third parties with whom we shared your personal information.
(5) The specific pieces of personal information we have collected about you.
(6) The categories of personal information that we have shared with third parties about you for a business purpose.
(7) A list of all third parties to whom we have disclosed personal information, as defined under California Civil Code Section 1798.83(e) (a/k/a the “Shine the Light Law”), during the preceding year for third-party direct marketing purposes.
You may submit a request for the information above by emailing us at
privacy@agrifibersolutions.com.
Please note that due to the different requirements of the applicable laws, our response times may vary depending on the specific type(s) of information sought. We respond to all verifiable requests for information as soon as we reasonably can, and no later than legally required
In connection with the submission of your request, we will take steps to verify your identity as outlined below, and you will need to verify your identity before action is taken.
3. Right To Request Deletion Of Your Personal InformationYou have the right to request that we delete your personal information collected or maintained by us, subject to certain exceptions. Once we receive and verify your request, we will let you know what, if any, personal information we can delete from our records, and we will direct any service providers with whom we shared your personal information to also delete your personal information from their records. There may be circumstances where we cannot delete your personal information or direct service providers to delete your personal information from their records. For example, if we need to:
(1) retain your personal information to complete a transaction or provide a good or service;
(2) detect security incidents;
(3) protect against unlawful activities;
(4) identify, debug or repair errors; or
(5) comply with a legal obligation. You may submit a request to delete your personal information by emailing us at
privacy@agrifibersolutions.com.
4. Right to Opt-Out of Our Selling of Personal InformationWe do not and will not sell your personal information to third parties. As such, there is no need to submit a request for us to not sell your personal information. If you have any questions, feel free to email us at
privacy@agrifibersolutions.com.
5. Right to Non-Discrimination for the Exercise of California Resident’s Privacy RightsIn addition to the rights listed above, by exercising any of the above listed privacy rights conferred by the California Consumer Privacy Act of 2018, you have the right not to receive discriminatory treatment by us. This means that, consistent with California law, we will not deny providing goods or services to you, charge you different prices or provide a different level or quality of goods and services to you unless those differences are related to the value of your information.
Your Nevada Privacy RightsIf you reside in Nevada, you have the right to direct us to not sell your covered information, as defined in Chapter 603A of the Nevada Revised Statutes. We do not and will not sell your personal information to third parties. As such, there is no need to submit a request for us not to sell your personal information. If you have any questions, please contact us at our designated request address at
privacy@agrifibersolutions.com.
Children’s InformationAgriFiber does not intend for children under the age of 18 to use the Services or submit information. In accordance with privacy laws regarding personal information of children, if we learn that we have collected personal information from a child under the age of 16, we will delete that information from our records, unless we are legally required to retain it. Contact us if you believe that we have mistakenly or unintentionally collected information from a child under the age of 16.
Updates to This Privacy PolicyWe may make changes to this Privacy Policy. The “Effective Date” or “Last Updated” date at the top of this page indicates when this Privacy Policy was last revised. If we make material changes, we may notify you by doing one of the following: (i) posting an updated version, and the new effective date on the Services, (ii) notifying you in a banner pop-up or, or (iii) by sending you an email or other communication. We encourage you to read this Privacy Policy periodically to stay up to date about our privacy practices. Your use of the Services following these changes means that you accept the revised Privacy Policy.
Additional InformationIf you have any questions regarding our privacy practices or this policy, please contact us at:
By email at:
privacy@agrifibersolutions.com
